Refund policy

Please note: The English-language version of this policy is provided for informational purposes only. In the event of any inconsistency or dispute, the German-language version shall be legally binding.

A. Withdrawal policy

Introduction

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Right of withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason.

The withdrawal period is thirts days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise the right to cancel, you must inform us (DABEI GmbH, Furstenrieder Str. 4b, 80687 Munich, Germany, Tel.: 015204176156, E-Mail: info@dabei.shop) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

You can also fill out and submit the sample withdrawal form or another clear statement electronically on our returns portal. If you make use of this option, we will send you (e.g., by email) confirmation of receipt of such a declaration of withdrawal without delay.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract.

Returns can only be sent to the following address:
acut fulfillment GmbH c/o DABEI GmbH, Motzener Straße 36-38, 12277 Berlin, Deutschland.

The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

B. Withdrawal form

If you wish to withdraw from the contract, please complete and return this form.

To

DABEI GmbH
Fuestenrieder Str. 4b
80687 Munich
Germany

E-mail: info@dabei.shop

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only for notification on paper)

_________________________
Date

(*) Cross out where not applicable